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FAQ

Yes, we have all the registrations and statutory permits required for exports with us and we are quite swift with our overseas shipments.

We ship our orders within 15-30 days (except for customized/bulk orders) the consequent delivery time will also depend upon the location, but we can ensure speedy delivery as we use BlueDart/DHL as our delivery partners.

Of course ! we would be happy to add custom embroidery to your purchases, they would only cost 200-300 Rs .

Once an order is confirmed an E-mail will be sent to your E-mail ID with the order ID and details

Returns/Exchanges are accepted within 7 days of delivery for non-customized products subject to internal quality checks, however we do not accept returns or exchanges for embroidered products as they are personalized. If the product is used, washed or the tag is removed, it is not eligible for refund or exchange.

Yes, you can change the shipping address within 12 hours for Embroidery Order, however for Non-Embroidery order, we can change the address if it is not dispatched. We generally try to dispatch your order within 24 hours to deliver your product to you ASAP.

Yes! In case of non-embroidered products, we accept order cancellation requests if the order is not dispatched from our warehouse.